Shipping Policy

OUR SHIPPING COSTS

We don't think you need to wait until you go to checkout to see what your shipping costs are, so we are offering FREE Standard Shipping for all orders!

In this page, you will find additional information regards our shipping policy.

  • Shipping Times
  • Processing Times
  • Order Status & Tracking
SHIPPING TIMES

At the BuiltMod, we offer the following shipping times to best accommodate your shopping needs.

Please note that due to COVID-19, stated shipping times can be delayed. This is due to the surge in orders and overwhelmed infrastructure of couriers like UPS and USPS. If you have a time sensitive project, please email us at sales@builtmod.com for a shipping estimate. We will need the product info, your name and address.

Priority Shipping: $35 extra per item. Priority shipping takes between 1-2 days from the time the order is processed.

Standard Shipping: Free for all orders. Standard shipping takes between 5-7 days from the time the order is processed.

Please note that if an order is placed after 2pm PST, or over the weekend, shipment processing times will not go in effect until the following business day.

If you need help with confirming a shipping time or getting a product expedited, contact us at sales@builtmod.com.

 

PROCESSING TIMES

The Processing Time is the time it takes for our team to Pick, Pack and Ship your item. Certain products are stocked by our vendors, which may require additional processing time. Transparency is essential to our core values, which is why we'll inform you if your order is subject to a longer Processing Time.

The typical processing time is 2-5 Days and is in addition to shipping times.

 

ORDER STATUS & TRACKING

After each order, you will receive an email confirming your order. That's why it's important to enter your email with your order! As soon as your order ships, you'll receive an additional email with all of your tracking details.

Can't find the email containing your order information? Send us an email to sales@builtmod.com. We will get you that info right away!

 

SHIPPING TO CALIFORNIA

For all faucets and shower heads shipping to California must meet strict flow requirements and be registered with the California Energy Commission (CEC).

Shower heads that exceed 1.8 GPM in flow will not ship too California. For more information, please visit the California Energy Commission's website.